Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, organization, and role when you create an account.
  • Usage Data: Login times, pages visited, and features used to improve the Service.
  • Pre-Plan Data: Building information, maps, photos, and other data you enter into the Service.
  • Device Information: Browser type, operating system, and IP address for security and analytics.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Authenticate your identity and manage your account
  • Improve and develop new features
  • Communicate important updates about the Service
  • Ensure security and prevent unauthorized access

3. Data Sharing

We do not sell your personal information. We may share your data with:

  • Other members of your organization as part of the Service's multi-tenancy features
  • Service providers who assist in operating the Service (hosting, email delivery)
  • Law enforcement when required by law

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Pre-plan data may be retained according to your organization's policies and applicable record retention requirements.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit, secure authentication, and access controls.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict processing of your data
  • Data portability

7. Cookies

We use essential cookies to maintain your session and preferences. For more information, see our cookie consent notice displayed when you first visit the site.

8. International Data Transfers

If you access the Service from outside the United States, your data may be transferred to and processed in the United States or other jurisdictions.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact your organization administrator or reach out to us at privacy@blazemark.com

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